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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Establish networks and relationships
  2. Communicate and interact with other organisations

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

chairing meetings

networking and developing relationships

public speaking

using networks effectively

Required Knowledge

awareness of role and responsibilities of other organisations

chairing meetings

knowledge of current practices and procedures for communicating in the workplace

meeting protocols and procedures

organisations confidentiality requirements

organisational policy and procedures relating to liaison with other organisations

role

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated as follows

Networks and relationships developed and used effectively

All information provided is accurate and clear

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

On the job or in a simulated work environment

Specific resources for assessment

No special requirements

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Affected and interested parties may include:

local community

business community

commonwealth

state and territory and local governments

Organisational goals and objectives may vary between sectors and organisations and may include:

organisational performance standards

organisational personnel practices and guidelines

organisational quality standards

customer focussed service delivery

community awareness of public safety issues

effective response to incidents/operations/emergencies

community participation in public safety activities

inter-organisation cooperation and collaboration

organisational goals and objectives may vary between sectors and organisations

Organisations may include:

public safety organisations

government organisations

emergency response organisations

local

state/territory and commonwealth

government

suppliers

non-government organisations e.g. Red Cross

Salvation Army

volunteers

rescue etc